Overview: The expression ‘bonus abuse’ is often used by online casinos when it comes to explaining a certain fraudulent activity done by a player with a bonus offer. Most of the online operators have even dedicated a special place to it in their terms and conditions but unfortunately, still the majority of online gamblers don’t completely. Bonus abuse is also a cross-departmental issue, and with each department having its own objectives, the issue often falls through the gaps. The industry as a whole has a tendency to deal with bonus abuse retrospectively, seemingly only able to identify the abuse after it has happened, when specific trends become obvious to the untrained eye.

Online casinos, also known as virtual casinos or Internet casinos, are online versions of traditional ('brick and mortar') casinos. Online casinos enable gamblers to play and wager on casino games through the Internet. It is a prolific form of online gambling.

Online casinos generally offer odds and payback percentages that are a bit higher than land-based casinos.^{[citation needed]} Some online casinos claim higher payback percentages for slot machine games, and some publish payout percentage audits on their websites. Assuming that the online casino is using an appropriately programmed random number generator, table games like blackjack have an established house edge. The payout percentage for these games are established by the rules of the game.

Many online casinos rent or buy their software from companies like CryptoLogic Inc (now Amaya), International Game Technology, Microgaming, Playtech, Golden Race and Realtime Gaming.

Types

Online casinos are broadly divided into two categories based on the software they use: web-based and download-only casinos. Traditionally, online casinos would include only one of the two platforms. However, with advanced technological changes, an online casino can now accommodate both.

Web-based

Web-based online casinos (also known as flash or no-download casinos) are websites where users may play casino games without downloading software to their local computer. Games are mainly represented in the browser plugins Macromedia Flash, Macromedia Shockwave, or Java and require browser support for these plugins. Besides the plugins and browser, a stable internet connection is required to have a seamless gaming experience as all graphics, sounds and animations are loaded through the web via the plugin. Some online casinos also allow gameplay through a HTML interface.

Apple devices such as iPod, iPad and iPhone cannot play Flash games as the technology is not supported. To access the no download casinos using the iOS platform, you'll have to download browsers such as Google Chrome, Firefox or Opera Mini.

Download-based

Download-based online casinos require the download of the software client in order to play and wager on the casino games offered. The online casino software connects to the casino service provider and handles contact without browser support. Download-based online casinos generally run faster than web-based online casinos since the graphics and sound programs are cached by the software client, rather than having to be loaded from the Internet. On the other hand, the initial download and installation of the casino's software takes time. As with any download from the Internet, the risk of the program containing malware exists, which makes it less popular among sceptical casino players.

Games

Virtual

Also known as software-based online casino games, the outcome of these games are determined using a pseudorandom number generator (PRNG) software. This software ensures that every deal of the card, the outcome of a dice throw, or the results produced by the spinning of a slot machine or roulette wheel is totally random and unpredictable. PRNGs use a set of mathematical instructions known as an algorithm to generate a long stream of numbers that give the impression of true randomness. While this is not the same as true random number generation (computers are incapable of this without an external input source), it provides results that satisfy all but the most stringent requirements for true randomness.

When implemented correctly, a PRNG algorithm such as the Mersenne Twister will ensure that the games are both fair and unpredictable. However, usually, the player has to trust that the software has not been rigged to increase the house edge, as its inner workings are invisible to the user. Properly regulated online casinos are audited externally by independent regulators to ensure that their win percentages are in line with the stated odds, and this can provide a degree of assurance to the player that the games are fair, assuming the player trusts the regulator.

Live dealer

Live dealer casino games are the complete opposite of the software-based games. Instead of depending on a software to determine the outcome of the roulette spin, dice throw or deal of a card, these games depend on real-time results. This is possible as the games are streamed in real-time from a land-based casino or a studio recreated to mimick a land-based casino.

To ensure that players have an easy time playing these games and that the land-based environment is fully recreated, software developers include innovative features such as the chat feature. This enables the player to type your message to the dealer and they can respond back verbally. The live chat feature can also be used to communicate with other players seated at the table following a set of rules laid down by the casino.

The results of the physical transactions by the dealer, such as the outcome of the roulette wheel spin or the dealing of cards, are translated into data that can be utilized by the software by means of optical character recognition (OCR) technology. This enables the player to interact with the game in much the same way as they would with a virtual casino game, except for the fact that the results are determined by real-life actions rather than automated processes.

These games are a lot more expensive for websites to host than virtual games, as they involve a heavier investment in technology and staffing. A live casino studio typically employs one or more cameramen, several croupiers running the various games, an information technology manager to ensure that any technical hitches are dealt with swiftly, and a pit boss that acts as an adjudicator in case of disputes between players and croupiers.

In most cases this requires at least a three-room setup, comprising a live studio, a server/software room, and an analyst’s room. The configuration of these rooms varies from casino to casino, with some having several gaming tables in one room, and some having a single table in each room.

The high running costs involved with operating live dealer games is the reason why online casinos only tend to offer a handful of the most popular games in this format, such as roulette, blackjack, sic bo, and baccarat. In comparison, the running costs associated with virtual games are very low, and it is not uncommon for online casinos to offer hundreds of different virtual casino games to players on their site.

Online casinos vary in their approach to the hosting of live games, with some providing live games via their own television channel, and others offering the games exclusively via their website. In the case of televised games, players can often use their mobile phone or television remote controls to place bets instead of doing so via a computer connected to the internet. The most common live dealer games offered at online casinos are baccarat, blackjack and roulette.

Examples

A typical selection of gambling games offered at an online casino might include:

Bonuses

Many online casinos offer sign-up bonuses to new players making their first deposit, and often on subsequent play as well. These bonuses are a form of marketing that may incur a cost (potentially justifiable in order to attract a new player who may return and deposit many more times), since the casino is essentially giving away money in return for a commitment from the player to wager a certain minimum amount before they are allowed to withdraw. Since all casino games have a house edge, the wagering requirements ensure that the player cannot simply walk away with the casino's money immediately after claiming the bonus. These wagering requirements are commonly set to be sufficiently high that the player has a negative expectation, exactly as if they had deposited and not claimed a bonus.

Casinos may choose to restrict certain games from fulfilling the wagering requirements, either to restrict players from playing low-edge games or to restrict 'risk-free' play (betting for instance both red and black on roulette), thereby completing the wagering requirement with a guaranteed profit after the bonus is taken into account.

Welcome

The Welcome bonus is a deposit match bonus on the first deposit ever made in the casino or casino group. Welcome bonuses sometimes come in packages and may be given to match the first two or three deposits (First Deposit Welcome Bonus, Second Deposit Welcome Bonus, etc.). They can also be tied to specific games, such as the Welcome Slots Bonus or the Welcome Table Games Bonus. The casino may also offer Welcome bonuses for high rollers who make an initial deposit above the standard amount limit.

No Deposit Bonus Online Slots

Referral

There are two types of Referral bonuses: one for the Referee and one for the Referrer. The Referee gets a bonus when he or she registers an account at the casino and mentions the Referrer. The Referrer gets a bonus when the Referee completes all the requirements, such as making the deposit and wagering it a certain number of times.

Casinos Online No Deposit Bonus Codes

Cashback or insurance

Cashback or Insurance bonuses are offered as a percentage of all losses in the player’s previous gaming activity. Typically, only deposits that were not matched with bonuses count towards this bonus. You can additionally find websites that offer casino cashback payments based on your losses encountered while playing with one or more online casinos. Those type of cashback deals are usually paid back to players by the casino portal that offers those special cashback offers.

No-deposit

The most popular form of bonus is one that can be claimed without the need to deposit any of the player's own money - known as a no deposit bonus. These bonuses are used as acquisition tools by casinos wishing to attract new players. No deposit bonuses don't always take the form of real cash, as exemplified below.

Non-cashable

Non-cashable bonuses may be called 'sticky' or 'phantom' bonuses. In both cases, the bonus forms a part of the player's balance, but cannot be cashed out. The difference between cash-able and phantom bonuses comes at cashout time. A phantom bonus is deducted from the player's balance at the moment he places his withdrawal request. For example: if you deposited $100, received a $100, played and finished the wagering with $150. If the bonus is sticky, the player will be able to withdraw just $50. If bonus is cash-able, then the whole balance is available for withdrawal.

Comp points

Comps are commonly available at land-based casinos, but also exist online. Comp points can usually be exchanged for cash, prizes, or other comps. The amount of cash given per wager is usually very small and often varies with game selection. A casino might offer three comp points for each $10 wagered on slots and one comp point for each $10 wagered on blackjack. The casino might give $1 for each 100 comp points. This example is equivalent to returning 0.3% of wagers on slots and 0.1% of wagers on blackjack. In addition online casinos may offer comps such as free tickets to online tournaments, free slots online, tickets to other special events, extra bonuses, souvenirs and pay back.

Hunting

Bonus hunting (also known as bonus bagging or bonus whoring) is a type of advantage gambling where turning a profit from casino, sportsbook and poker room bonus situations is mathematically possible. For example, the house edge in blackjack is roughly 0.5%. If a player is offered a $100 cashable bonus requiring $5000 in wagering on blackjack with a house edge of 0.5%, the expected loss is $25. Therefore, the player has an expected gain of $75 after claiming the $100 bonus.

Disputes

A large portion of online casino disputes relate to bonuses. Casinos may label players who win using bonuses as 'bonus abusers.' Both players and casinos may commit fraud. An example of player fraud is creating multiple accounts and using the accounts to claim a sign-up bonus several times. An example of casino fraud is changing terms of a bonus after a player has completed the wagering requirements, then requiring the player to meet the new bonus terms.^{[citation needed]}

Fraudulent operator behaviour

Online Casino Bonus Abuse Games

Fraudulent behaviour on the part of online casinos has been documented, almost exclusively by player advocacy websites and forums. The most commonly reported behaviour is a refusal to pay withdrawals to legitimate winners. An online casino with multiple confirmed cases of fraudulent behavior is often called a rogue casino by the online casino player community.

Many casino gambling portals and player forums maintain blacklists of rogue casinos. While some carry more authority than others, all blacklists constitute individual webmaster and player opinions rather than an official list from any type of regulating body.

Often, casinos use buffer sites that offer free play of their casino games but in reality use different means of deceptive strategies to redirect or lure the visitors into signing up to their services via appealing bonus offers or exclusive reward programs. Majority of these deceptive 'free' sites lead to equally deceptive casinos.

Since almost all existing online casinos offer free play of their casino games, recognising whether a casino is deceptive based on whether they offer free gameplay is no longer viable.

Legality

Online gambling legislation often has loopholes that result from the rapid development of the technology underpinning the development of the industry. Some countries, including Belgium, Canada, Finland and Sweden have state gambling monopolies and do not grant licenses to foreign casino operators. According to their law, operators licensed on the territory of these countries can only be considered legal. At the same time, they can't prosecute foreign casino operators and only block their sites. Players in these countries can't be punished and can gamble at any site they can access.

Australia

The Australian Interactive Gambling Act 2001 (IGA)^[1] criminalises the supply of online casino games by an operator anywhere in the world to persons located in Australia. It only targets operators of online gambling sites, resulting in the curious situation that it is not illegal for a player in Australia to access and gamble at an online casino. No operator has even been charged with an offence under the IGA and many online casinos accept Australian customers.^[2] In June 2016, the South Australian Government became the first state or territory in the world to introduce a 15% Place Of Consumption Tax (POCT) modelled on the 2014 UK POCT.^[3]

Belgium

The Belgian Gaming Act^[4] went into effect in January 2011 and allows online gambling, but only under very strict conditions and surveillance.^[5]

Canada

The Canadian criminal code states that only provincial governments and charitable organizations licensed by provincial governments may operate a casino in Canada. It also prohibits residents from participating in any lottery scheme, game of chance, or gambling activity not licensed or operated by a provincial government.^[6] In 2010, the British Columbia Lottery Corporation launched Canada’s first legal online casino, PlayNow, which is available to residents of British Columbia. The province of Quebec also operates a legal online casino through Loto-Québec.

Despite this legislation, the Kahnawake First Nation in Quebec has taken the position that it is a sovereign nation, able to enact its own gambling legislation, and has licensed and hosted nearly 350 gambling websites, without ever being prosecuted.^[7]

Germany

A German state contract about gambling (German: Glücksspielstaatsvertrag [de]) between all 16 German states was ratified in 2008 and has been adapted in 2012. It regulates a restrictive handling of online-gambling, including a basic state monopoly on public gambling with limited exceptions for a few commercial providers. Online gambling, and other forms of public gambling, against these regulations is illegal in Germany. The state contract, its implementation in contrast to the more lenient EU legislation, and possible further changes have been controversially discussed in the public, politics, and courts.

United Kingdom

In the United Kingdom, the Gambling Bill that was passed into law in 2005 tends to all matters of online gambling, permitting online betting sites to have a Remote Gambling Licence in order to offer online betting to UK citizens. In 2014, the UK government put into law the Gambling Act of 2014 which in addition to the original 2005 law, required offshore online gambling operators catering to UK players to obtain a UK license. The new regulation required operators to pay a 15% Place of Consumption Tax (POCT), something that triggered an exodus of sorts of some operators from the British Isles. However, this exodus did not last long in most cases as the benefits outweighed the stumbling blocks, due to the UK being a major market for online gambling.^{[citation needed]}

In 2019 the United Kingdom Gambling Commission (UKGC) announced a series of new measures that apply to online and mobile casinos to reduce underage gambling with the aim of increasing fairness and transparency.^[8] The new measures will require casinos to have users verify their identity and age in order to gamble.^[9]

United States

In the United States, the legality of online gambling is debated and can vary from state to state. The Unlawful Internet Gambling Enforcement Act of 2006 (UIGEA) limits the ability of banks and payment processors to transact with internet gambling sites that are unlawful under any federal or state law. However it does not define the legality or otherwise of an internet based gambling site. It was commonly assumed that the Federal Wire Act prohibited all forms of online gambling. However, in December 2011, the United States Department of Justice released a statement clarifying that the Wire Act applied only to sports betting sites and not to online casinos, poker, or lottery sites,^[10][11] leaving the definition of legality up to individual states. Certain states such as Nevada, Delaware, and New Jersey have started the process of legalising and regulating online gambling and it is expected that regulation will continue on a state by state basis.

See also

Notes

1. ^Interactive Gambling Act 1998 - Australia
2. ^Cowie, Tom. 'Last Bets: around the world in online casinos — first stop, Gibraltar'. Crikey.
3. ^SA to become most expensive place in the world to wage a bet, betting agency says
4. ^Gaming Act
5. ^Platteau, Koen (23 October 2012). 'Online gambling is taking off in Belgium'. Olswang LLP. Archived from the original on 7 November 2012.
6. ^'The Criminal Code of Canada (s.206 and s.207)'. Retrieved 9 April 2014.
7. ^Crowne, Emir; Roy, Sanjay (May 2010). 'Maintaining Provincial Monopolies: The Legality of Online Gambling Sites in Canada'. Canadian Gaming Lawyer Magazine. Vol. 3 no. 1. SSRN1611862.
8. ^Miller, George (2019-02-11). 'UKGC: New rules to make online gambling in Britain fairer and safer'.
9. ^'New rules to make online gambling in Britain fairer and safer'. www.gamblingcommission.gov.uk. Retrieved 2019-03-07.
10. ^Vardi, Nathan. 'Department Of Justice Flip-Flops On Internet Gambling'. Forbes.
11. ^Dunstan, Roger (March 1997). 'II. History of Gambling in the United States II-1'. Gambling in California. California State Library. Archived from the original on 2017-01-18.

External links

• Online Casinos at Curlie

The Resorts Casino Hotel was the very first casino to open in Atlantic City, back in 1978. By contrast, Resorts Online Casino was a relative latecomer, coming online well after the “original seven” New Jersey online casinos.

The Garden State first legalized online gambling in late 2013, but Resorts Online didn’t launch until February 2015. Despite the late start, Resorts has since become a favorite choice for online poker players in a crowded market. It hasn’t yet made an attempt to expand its brand to other states.

Resorts Online Casino operates as a sister site to Mohegan Sun, which acts as operator for the physical property and has its own online brand. Both sites use the same software and are almost indistinguishable, save for occasional differences in bonuses and promotions. Resorts has a second partner in PokerStars NJ, which offers both an online poker room and online casino.

In terms of bonuses, promotions and its loyalty program, Resorts Online Casino provides several incentives to new and returning players. By far the site’s biggest positive is its especially large selection of games, with lots of options among online slots, video poker, table games and live dealer games.

Here is an overview of what players visiting Resorts Online Casino can expect to find, including its bonus offers, VIP program, the software (web-based and mobile), game selection, banking options and customer support.

Resorts Casino bonus code for November 2020

Resorts Online Casino welcome bonus

There are two welcome bonuses available to new Resorts Online Casino players — a no deposit bonus and a deposit bonus. Be certain to enter the Resorts Casino bonus code MAXBONUS when creating an account and making your first deposit in order to receive these bonuses.

No deposit bonus

As the name suggests, a no deposit bonus is essentially free money with which to try out games, without needing to add any funds of your own right away. Resorts Online Casino offers new sign-ups a $20 no deposit bonus just for entering the Resorts Casino bonus code when creating a new account.

The $20 bonus will be credited to the new account as soon as it is verified. However, there are some stipulations.

The bonus expires three days after it is first claimed. There is also a wagering requirement that must be met before any funds can be withdrawn.

The wagering requirement is 5x the bonus amount for slots and 25x the bonus amount for table games or video poker. Thus, to keep your $20, you’ll have to bet $100 at slots within three days, or $500 if you choose to play other sorts of games.

Deposit bonus

The deposit bonus is a 100% matching bonus up to $1,000 for a player’s first deposit. That’s a decent-sized maximum when compared to other online casinos’ welcome deposit bonuses, though it’s not quite the highest. There are a couple of New Jersey online casinos offering $1,500.

Unless you’re a big player, though, the maximum is less important than the clearance requirement. As with the no deposit bonus, you’ll have to wager a certain amount in order to keep your bonus. If you’re playing slots, the requirement is 30x the bonus amount. If you’re playing table games or live dealer games, it’s going to be 150x.

As you can see, that means you’ll have to do a lot of wagering before you can withdraw any of your bonus money or any winnings from wagering that money.

Resorts Online Casino loyalty program

Resorts offers a multi-tiered loyalty program divided into two main categories: Resorts Rewards (the standard level) and Echelon Rewards (the VIP level).

Both Resorts Rewards and Echelon Rewards involve players accumulating rewards points that can subsequently be exchanged for cash. Moving up through the tiers enables higher volume players to trade their points for cash at increasingly better rates of exchange.

Meanwhile those making it to the Echelon Rewards tier can receive other perks like complimentary stays, increased access to concerts and sporting events, concierge service and other rewards. Reaching the Echelon Rewards levels also qualifies players to receive bigger and better deposit matching bonuses.

Rewards points: How they work

Players earn rewards points whenever they make real money wagers:

• Slots: One point for every $2 wagered.
• Roulette/three card poker: One point for every $4 wagered.
• Table games/video poker: One point for every $8 wagered.

The total points collected during one month of play determine what level the user attains.

The system ultimately favors both high-volume play and playing the higher-volatility games. In fact, breaking down the math shows that slots players have a sizable advantage over players of other games in terms of how much cash back they get as a return.

Resorts Rewards (standard)

Players automatically begin at the Bronze level, then move up in levels after hitting certain milestones . Here are the rewards points needed to reach each level, followed by how much cash back players get when exchanging their points.

• Bronze: 0 points to attain; 2,000 points = $1
• Silver: 500 points to attain; 1,250 points = $1
• Gold: 2,000 points to attain; 500 points = $1
• Platinum: 7,500 points to attain; 303 points = $1
• Diamond: 20,000 points to attain; 222 points = $1

Echelon Rewards (VIP)

Here’s the breakdown for the higher Echelon Rewards tiers:

• Echelon: 75,000 points to attain; 200 points = $1
• Echelon Plus: 200,000 points to attain; 100 points = $1
• Echelon Elite: 750,000 points to attain; 84 points = $1
• Echelon Black: Invitation only; 67 points = $1

The Resorts Online Casino loyalty program is comparable to what other online casinos offer. As with those competitors, the program serves to reduce the house edge significantly for high-volume players, yet amounts to little more than pocket change for the average player.

Other Resorts Casino promotions

Other types of promotions pop up on a regular basis at Resorts Online Casino. Most offer only modest rewards, but they are nonetheless worth paying attention to, especially for regular players.

There are frequent rewards points promos that give players ways to earn points more quickly. For instance, on a given day, playing certain slots might yield triple rewards points.

There are bigger giveaways that require players to opt in. Participants must then play a certain number of games for certain stakes, then receive a ticket for a cash drawing. The $1,000 Weekly Sweepstakes drawing is a recurring example.

There are also ways to win free spins on slots, earn status upgrades in the loyalty program, and claim other promotions that come up on a regular basis. Furthermore, the Resorts Online Sportsbook shares the same rewards program as the casino, so players who engage in both can earn points more quickly.

As noted, these promos aren’t especially generous, but do provide some value for regular players, especially those who play strategically to maximize their benefit.

How to sign up for a Resorts Online Casino account

Signing up for an online casino account at Resorts is free and simple to do. Users need not be in New Jersey to create an account or even to deposit funds. But in order to play any of the casino games, they do need to be within NJ state lines.

Creating a Resorts Online Casino account

First, visit the ResortsCasino.com homepage and click the “Join Now” button at the top. After entering an email address and creating a password, new sign-ups must provide some personal information:

• Name
• Gender
• Date of birth
• Social Security number
• Country of residence
• Physical address
• Phone number

At this point, new users create a couple of security questions for themselves and can enter that MAXBONUS bonus code. They also need to tick some boxes confirming that they are at least 21 years old, that all information is correct, and that no one else will be using the account but themselves.

All that is left to do is to click “Register Details.” Creating the account then allows users to start depositing funds and playing the games, as long as they are physically located in the state of New Jersey.

How Resorts Casino geolocation works

When using the Resorts app (discussed below), geolocation works automatically. That means as long as users are physically in NJ, they can play the games. Conversely, even New Jersey residents cannot play if they are outside of state lines.

When using the desktop or web-based browser version of Resorts Online Casino, users need to download and install a geolocation plug-in to enable the site to verify their location. There are different plug-ins for Chrome, Safari, Firefox and Explorer, but they all work the same way.

The plug-ins are designed to download and install automatically when a real money casino game is opened. However, depending on your browser’s security settings, you may need to give the site special authorization to do so.

Once the plug-in has been installed in a given browser, it won’t need to be downloaded and installed again.

Resorts Casino site features

The site is powered by NYX Gaming, a third-party online casino platform that provides software for hundreds of sites around the world. Thus it’s no surprise the site features an attractive, smart design and functions very well.

Featured games show up on the home screen, and users can also call up “Resorts favorites” and “top rated” games via shortcut links. Tabs across the top divide the games into three types: slots, live dealer games and table games (this last includes video poker).

The graphics and sound effects are all superior, thanks in large part to developers like Aristocrat, IGT, NetEnt, SG Gaming and Williams Interactive. Going full screen is just a click away, enabling an even more immersive experience.

Resorts Online Casino app

The Resorts Online Casino app has nearly all of the same functionality and options that the web-based version of the site offers.

The app allows users to manage settings, see what promotions are available, earn Resorts Rewards points, and perform all banking operations including depositing and withdrawing. Access to support including live chat is also available through the app.

The app is also especially well designed and runs very smoothly. Even more impressive is just how many games are available. Essentially everything that is on the regular site is also on the app, including all of the live dealer games. The only issue, if you’re playing on your phone, may be the screen size, depending on your eyesight. Read on for more on the wide selection of games at Resorts Online Casino.

Resorts Online Casino NJ game selection

As mentioned above, Resorts’ library of online casino games is one of its strong points.

Slots

The selection of slots is where Resorts Online Casino really shines. With more than 600 slots games available, Resorts has much more for slots players to choose from than is typically found in American online casinos.

Some of the highest-rated slots on the site include:

• Bonanza Blast
• Dragon Palace
• Radiant Witch
• Texa$ Tea
• Black Widow
• Da Vinci Diamonds

Most games allow players to bet on all lines for as little as $0.50. Another fun feature is the ability to “demo play” most of the slots and table games for play money. This allows players to test a game first before putting any real cash down.

Live dealer games

When Resorts Online Casino first launched, live dealer games were not among the offerings. That is no longer the case, and in fact now the site offers an above-average selection of live dealer games with more than a dozen to choose from. These include varieties of several casino favorites:

• Baccarat
• Blackjack
• Roulette
• Ultimate Texas Hold ’em

Table games

The table games section is where users can find online versions of both traditional table games and video poker. Again, there is a lot from which to choose, with more than 30 table games available.

Table games include a variety of roulette, blackjack and baccarat games. Roulette games include:

• American roulette
• Classic roulette
• French roulette
• Wheely Wheely Big Win

Blackjack games include:

• Atlantic City Blackjack Multi-Hand
• Blackjack
• Blackjack Exchange
• Blazing Blackjack
• Multi-Hand Blackjack Perfect Pairs & 21-3
• Playboy Bonus Blackjack
• Zappit Blackjack

There is just one baccarat offering, Baccarat Professional Series.

The video poker games come from several developers, and include many favorites:

• Casino Hold ’em Poker
• Destiny Poker
• Deuces Wild
• DJ Wild Stud Poker
• Double Double Regal Poker
• Double Regal Poker
• Fortune Pai Gow Poker
• Game King Video Poker
• Jester Poker
• Let It Ride
• Mississippi Stud
• Regal Poker
• Regal Poker Deluxe
• Three Card Poker
• Triple Play Draw Poker, Multi-Hand
• Ultimate Texas Hold ’em

How to download the Resorts Casino app

The Resorts Online Casino app is free to download and simple to use. There are versions available for Apple (iOS) devices and Android devices.

Either version can be downloaded by following our link to the ResortsCasino.com site on a mobile device, then scrolling down to the bottom of the homepage to find the download links. Just click the appropriate link and follow the instructions to install the app.

It is possible to download and install the app even when not located in New Jersey. In fact, users can create accounts and even perform banking functions when outside the state. However users must be physically located in NJ in order to play any of the real money casino games.

Resorts Online Casino banking options

Resorts provides a number of ways to deposit and withdraw funds.

Deposit methods

Resorts charges no fees for depositing, although certain methods (e.g., credit card, online banking) may involve fees from third-party providers. Here are the available depositing methods, with limits noted:

• Casino cage: Cash deposits (no limit) at the Resorts Casino Hotel in Atlantic City.
• Mastercard/Visa: $1,000 per transaction, $3,000 maximum per day.
• Online bank transfer: $1,500 per day, $3,500 per week.
• PayNearMe: $499 per day, $10,000 per month.
• PayPal: No deposit limits.
• Resorts Card: A prepaid card, limited only by the amount placed on card.
• VIP Preferred (e-check/ACH): Limits predetermined, updated on a weekly basis.

Withdrawal methods

There are fewer options for withdrawing funds. These include:

• PayPal: $100 minimum withdrawal.
• Resorts Card: No limit, works in thousands of ATMs.
• Casino cage: No limit.

Note: Withdrawals sometimes take up to 48 hours to process.

Resorts Casino online customer support

Both the web-based version of the Resorts Online Casino site and the app provide live chat support, available each day from 8 a.m. to 12 a.m. (midnight) ET. And there are additional ways to get help with questions or issues that arise.

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Clicking the question mark at the top right of either the website or app takes the you to the help center, a well organized FAQ section.

Players can find answers to many questions about registering an account, banking, geolocation, bonuses and promotions, technical support, and issues related to responsible gambling, including setting spending and time limits. The FAQ is searchable, and there are also individual sections devoted to many games.

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Of course, the helpfulness of the help center depends a lot on whether the user finds answers to particular questions. For additional inquiries, there is a way to send messages and requests via an online form. Users can contact support via email. They can also call a toll-free phone number (from 12 p.m. to 8 p.m. ET).